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Eric Skinner

Recent Posts

Priority and Severity: How to Classify and Approach Product Issues

Posted by Eric Skinner on February 9, 2017

Focusing on what matters for your users

Opportunity cost is the inevitable truth that no matter what you do, you’re foregoing your ability to do the next best thing. Software development follows that truth in a big way; if you have two issues in your software but only have the resources to address one, the other is going to get put in the backlog.

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How to Write Bug Reports: The Good, The Bad, and the Ugly

Posted by Eric Skinner on August 11, 2016

You’re testing your product and found a bug before your users did.

Success! Send it off to the developer, and it’ll be fixed. Mission accomplished, right? 

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